Activate Email Verification to have MailGun verify your new emails automatically inside the CRM.

Please note:

Covered in this Article:

How to enable Email Verification in the CRM:

How to enable Email re-verification in the CRM:

FAQ

How does email verification work?

Please Note:

How to enable Email Verification in the CRM:

1. Click on Switch to Agency View

2. Click on Settings

3. Click on Email Services and Navigate to Location Settings

4. Enable Email Verification by clicking on the toggle in front of the desired sub-account:

Please Note:

How to enable Email re-verification in the CRM:

1. Once you are in the agency view, click on Sub-Accounts

2. Search by the sub-account name

3. Click on the sub-account name

4. Scroll down to Email Advanced Settings > Enable Re-verification for 90 days

revalidated

FAQ

How does email verification work?

Email verification checks emails against Mailgun's records when entering the system for the first time (form, survey, calendars, chat widget) or when sending a new email after enabling email verification. And every 90 days if enabled.

Head into the contact record >scroll down the right side > click the envelope icon.

• Green = Valid
• Red = Invalid, too old, previously bounced, unsubscribed, etc. The error would specify why the Email is invalid.